Support
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We aim to respond within 2 business days.
Include your device model and iOS version if you're reporting a bug — it helps us track down the issue faster.
Frequently asked questions
Common questions about using RepGain and managing your subscription.
How do I cancel my RepGain Pro subscription?
RepGain Pro subscriptions are billed and managed through your Apple ID. To cancel, open the Settings app on your iPhone, tap your name, then Subscriptions, select RepGain, and tap Cancel Subscription. You'll keep Pro access until the end of your current billing period.
How do I request a refund?
Apple is the merchant of record for all RepGain Pro purchases, so refunds are handled by Apple, not us. Submit a request at reportaproblem.apple.com. If you'd like, you can also email support@repgain.app and we'll help point you in the right direction.
I found a bug or the app crashed — what should I do?
Email support@repgain.app with a short description of what happened, your iPhone model, and your iOS version. Screenshots help a lot if the issue is visual.
Where is my workout data stored?
All your workout data is stored locally on your iPhone. RepGain doesn't require an account, and there's currently no cloud backup — if you delete the app or lose your device without an iCloud device backup, your data will be lost. See our App Privacy Policy for details.
Is RepGain available on Android?
Not currently. RepGain is available exclusively on iPhone and iPad running iOS 16 or later.
How do I switch between kg and lbs?
RepGain automatically detects your preferred unit from your device locale. You can change it anytime from your profile settings within the app.